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Job Details: IT Project Manager

Job Details
Open Date Nov 17 2021 - 04:12:00 PM Close Date Dec 01 2021 - 11:59:00 PM
Position Title IT Project Manager Posting Type Full Time
Posting Status Active Position Length Permanent
Department Group Corporate Services Hours per Week 35
Department Corporate Services Openings 1
Education Bachelor's Degree    
Location Town Hall: 150 Mary Street Milton, L9T 6Z5
Union Position No


Position Summary

 Reporting to the Manager, IT Projects, Portfolio & Program Delivery, the Project Manager, Information Technology plans, executes and finalizes multiple, medium to large scale/complex enterprise projects or strategic initiatives utilizing current methodologies such as Waterfall, Agile, etc. for the Town of Milton and includes vendor management execution.  This full-time position is responsible for managing the project life cycle from business case inception, project initiation to closing while adhering to strict deadlines and budget controls.  The Project Manager, IT leads cross-functional project teams, oversees the effective utilization of staff assigned to the project and coordinates the efforts of third-party contractors or consultants. This position documents and defines all policies and processes of project lifecycles in order to deliver enterprise projects and assists in the development of formal methodologies for defining project key performance metrics and allocating resources


Major Job Responsibilities

  • Leads and manages the project lifecycle strategy and execution of medium to large scale/complex enterprise projects overseeing and directing all key knowledge areas:
    • Project Integration Management
    • Project Scope Management
    • Project Schedule Management
    • Project Cost Management
    • Project Quality Management
    • Project Resource Management
    • Project Communications Management
    • Project Risk Management
    • Project Procurement Management
    • Project Stakeholder Management
    • Develops project plans of assigned projects in accordance with the scope, goals and deliverables of projects
    • Defines project success criteria and disseminates them to involved parties throughout the project life cycle.
      • Provides Project Management Leadership, guidance and mentoring to the project team developing best practices for project implementation
      • Ensures the successful execution of communication and change management within the defined project and deliverables.
      • Forms and manages project governance internally and externally with third party vendors, communicating overall status, scope, timelines, activities, issues, risk, budget, resources to team members, stakeholders, senior management and third-party vendors
      • Focuses on the people side of change, including changes to business processes, employee processes, citizen processes, systems and technology, and job roles. 
      • Oversees and implements change management strategies and plans that maximize employee and citizen adoption and usage.
      • Prepares and delivers presentations to internal and external resources, for all levels within the organizations
      • Ensures the accurate and efficient development of project budgets are developed and adhered to throughout the project lifecycle.
      • Manages and directs all staff related costs associated with each project
      • Leads and motivates a diverse workforce, provides direction and guidance and supervises project team members and or contractors to ensure staff, consultants and third-party vendors are working as a cohesive unit and to ensure accountability for assigned work.
      • Other duties as required.
  • Partners with departments, Leadership Management Team (LMT) and stakeholders to define business requirements for projects and creates project charters/business cases.
  • Plans, schedules and tracks project timelines, milestones and deliverables using the appropriate tools.
  • Conducts project post mortems and reports recommendations in order to identify successful and unsuccessful project elements.
  • Develops best practices, techniques, and tools for project planning and execution, project management, ongoing milestone/deliverable tracking, communication and key performance metrics.
  • Identifies and resolves issues and conflicts as they arise within the project team and/or vendor.
  • Identifies and manages project dependencies and critical path.
  • Develops and delivers progress reports, proposals, requirements documentation and presentations.
  • Proactively manages changes in project scope, identifies potential crises and devises contingency plans.
  • Develops, submits and reviews budget requirements as required for project lifecycle.
  • Establishes processes to develop timely and accurate reporting of project variances to stakeholders.
  • Tracks and monitors enterprise projects and ensures that expenditures are controlled and maintained within approved budget limitations.
  • Recommends subsequent budget changes when necessary.
  • Determines and assesses the need for internal staff and consultant/external resources throughout the project lifecycle


Education & Experience

  • University Degree in Business, Computer Science or related field.
  • A Project Management Professional (PMP) designation and/or Masters in Project Management or Business Administration is considered an asset.
  • Minimum of five (5) years’ experience in a project management capacity working with a Project Management Office, including all aspects of process development and execution, preferably within an IT field.
  • Eight (8) to Ten (10) years’ experience managing large project portfolios within a PMO in a municipal environment, including all aspects of process development and execution and has enterprise project and strategic initiative experience is preferred.
  • Proven track record in establishing and maintaining productive relationships with business partners, consultants and staff.
  • Ability to influence decision making and elicit cooperation from a wide variety of sources without formal authority.
  • Strong conflict resolution and problem solving skills.
  • Strong communication, interpersonal, negotiation and motivational skills; ability to communicate technological principles and information to team members in an audience-friendly manner
  • Proven ability in successfully shifting priorities, demands and timelines in a fast paced, high pressure environment through analytical and problem solving capabilities.
  • Knowledge and understanding of IT Enterprise Architecture, Database and Server based systems such as Microsoft Server, Oracle, SQL, and Virtualization.
  • Ability to handle multiple projects simultaneously
  • Strong knowledge and experience with project management software such as MS Project, and Clarizen is an asset.
  • Strong knowledge and experience with project managing Human Resources Information System, Customer Relationship Management System, and Enterprise Content Management


Salary Range:  $94,171- $117,713 (based on a 35-hour work week)

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The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and able to provide proof of vaccination. Fully vaccinated is defined as having received the completed series of an accepted COVID-19 vaccine, as recommended by the Office of the Chief Medical Officer of Health and having received the final dose at least 14 days before your employment start date.

The candidate will be asked to provide the Town with proof of full vaccination, prior to their employment start date. Acceptable proof is a Ministry of Health Dose Administration Receipt (or such other proof of vaccination that the Province of Ontario sanctions). This can be obtained through the Provincial portal

The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If the candidate is unable to vaccinate for a reason protected by the Code, a request for accommodation can be requested and written proof satisfactory to the Town will be required. 

The Town of Milton is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; the Town of Milton will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform the Town’s Human Resources staff of the nature of any accommodation(s) that you may require. All applicant information collected is in accordance with the Freedom of Information and Privacy legislation and under the authority of the Municipal Act; used strictly for candidate selection.